1. What We Collect
We may collect the following information:
- Contact details: Name, email address, phone number, billing address, and payment details when you book workshops.
- Account information: Login credentials, preferences, and profile settings to improve your experience.
- Usage information: How you interact with our website, pages visited, search queries, and other analytical data.
- Cookies and similar technologies: To remember your preferences, show relevant content, and improve website functionality.
2. How We Use Your Information
We use your information for purposes including:
- Processing workshop bookings, payments, and refunds.
- Sending updates about your bookings, confirmations, and, if you opt in, marketing communications.
- Improving, maintaining, and securing our website and services.
- Verifying age, consent, and safety, especially for workshops involving children.
- Detecting and preventing fraud or unlawful activity.
- Complying with legal obligations.
3. Who We Share Your Information With
We will never sell your personal information. We may share your information with:
- Workshop providers: To deliver the workshops you book.
- Service partners: Trusted third parties such as payment processors, IT providers, and marketing services.
- Legal or safety requirements: When required by law, regulation, legal process, or to protect safety, rights, or property.
4. Cookies & Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and login information.
- Provide personalized content and marketing.
- Analyse website traffic to improve functionality.
5. Your Privacy Rights
You have the following rights under data protection laws:
- Access and receive a copy of your personal information.
- Update or correct your personal information at any time.
- Request deletion or restriction of your data (where legally possible).
- Withdraw consent for marketing communications at any time.
- Object to processing for legitimate interests or direct marketing purposes.
- Data portability: request a copy of your data in a commonly used, machine-readable format.
To exercise your rights, email info@boxofworkshops.com. We will respond within the legally required timeframe.
6. Keeping Your Data Safe
We take the security of your personal information seriously. Measures include:
- Secure servers, encrypted connections (SSL/TLS), and restricted access to data.
- Regular security assessments and staff training.
- Strong password and authentication protocols.
7. For Children
- Workshops for children are only run by DBS-checked providers.
- Users under 16 must have parental/guardian consent to create accounts or book workshops.
- We do not knowingly collect personal data from children without parental consent.
8. Data Retention
- We keep personal information only as long as necessary for the purposes outlined above or to comply with legal obligations.
- When data is no longer required, it is securely deleted or anonymised.
9. International Transfers
- Some service providers may store or process data outside the UK/EEA.
- We ensure that any international transfers comply with UK data protection law and use appropriate safeguards.
10. Changes to This Policy
We may update this policy from time to time. When we do, the effective date will be updated at the top of the page. Significant changes will be communicated via email or on our website.
11. Contact Us
If you have questions about this privacy policy, your data, or exercising your rights:
Email: info@boxofworkshops.com
Address: Studio 5, 60 Didsbury Park, Manchester, UK